Collecting Reviews
Post-wedding review forms, curating them, and where they appear publicly.
Reviews come in from couples after the wedding, you decide which are worth showing, and the ones you pick appear on your public booking page.
What the couple does
Three steps.
They confirm who they are. The review link asks for their email address first, which ties the review to a real wedding at your venue.
They write it. A star rating from one to five, labeled as they hover — "Poor", "Fair", "Good", "Great!", "Excellent!" — then their name, and optionally the review itself. The text is marked optional but encouraged, and it's the part you'll actually want.
They're thanked. A confirmation screen with their rating.
If they've reviewed you before, they see what they wrote with an Update Your Review button instead.
The page carries your logo, your accent color and your header image, so it doesn't feel like a form from somewhere else.
Vendor reviews
Separately, after the wedding date the couple can review the vendors who worked it, from the Vendors tab of their Planning Hub — a rating, a "would recommend", and comments. Those feed the vendor's performance scores rather than appearing publicly.
Managing what comes in
Reviews live in Settings, on the Reviews tab, as a table of Reviewer Name, Rating, Review Text, Source, Review Date and Featured.
Add Review lets you enter one by hand. That's how you bring across a review from Google, The Knot or WeddingWire — the Source field records where it came from.
Click a review to edit it, or delete it outright.
Featured is the publish switch
Featured decides whether a review is public. The confirmation says so plainly: switching it off tells you the review is now hidden from public pages, switching it on that it's visible.
Everything you collect is kept; only what you feature is shown. That's the point — you can gather every review and still choose what a prospective couple reads first.
Where featured reviews appear
On your booking page, newest first, showing three.
And on the documents you send a couple — featured reviews run along the foot of your public proposals, contracts and invoices, and of any questionnaire you send. A couple weighing up a proposal sees what previous couples said about you, at the moment it matters most.
One place they are not shown is the Guest Guide. Guests visiting a wedding's guide don't see reviews from past couples — so featuring a review is aimed at people still deciding, not at guests of a wedding you've already booked.
Tip: Send the review link within a week of the wedding, in the same email as your thank-you. Response rates fall off sharply once the couple is back at work and the photos haven't arrived yet.
Tip: Import your best reviews from elsewhere and set Source honestly. Your booking page shows three, so choose those deliberately rather than featuring everything — and remember the same reviews ride along on every proposal, contract and invoice you send.
Keep reading
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