My Schedule (For Staff)

My Schedule is the staff-facing side of StaffSync. It is where someone working your events sees what they are working and clocks in for it. Event Staff users land here when they sign in, and it is built to be used on a phone.

What is on the page

Upcoming shifts, each showing the event, the date, the role, and the scheduled arrival time. If there is nothing scheduled, the page says so rather than showing an empty grid.

Confirming a shift

Confirmation happens by email, not in the app.

When a manager sends an assignment email, it contains Confirm and Decline links. Clicking one records the answer and updates the assignment. There is no confirm button inside My Schedule — the status shown there reflects what was answered by email.

This matters for managers. If a shift is sitting at Pending, the person has not clicked the link in their email. From the event's staffing page, the menu on that assignment gives you two ways out: Resend Email sends the assignment again, and Confirm for Them records the confirmation yourself — for the common case where you have already spoken to them.

Confirm for Them writes a note on the assignment saying you confirmed it and that the staff member did not, and the staff member is notified that it happened. That distinction is deliberate: a manager saying "I spoke to them" is a weaker claim than the person clicking Confirm, and whoever reads the roster later should be able to tell which one they are looking at.

Clocking in and out

On the day of the event:

• Clock In starts the shift and records the time
• Clock Out ends it

Between the two, breaks can be started and ended. Break time is subtracted from paid hours, so an unrecorded break is time the venue pays for.

If clock-in is refused

If your venue requires staff to be on-site, clocking in from too far away is refused with a message saying how far away you are, in feet. Move closer to the venue and try again.

If the app cannot check your location at all, it will ask you to try again in a moment rather than letting the punch through unchecked.

Location is recorded on every clock-in, including when your venue does not enforce a radius.

Browsing open shifts

Browse open shifts shows shifts the venue has broadcast to the team. Offering your availability for one does not book you — it tells the manager you are willing. They then confirm someone, and if that is you, the shift appears in your schedule.

See Open Shifts for how the whole exchange works.

Marking yourself unavailable

You can mark dates you cannot work. Managers see this when they are building a roster, as a warning before they assign you.

It is a warning, not a block — a manager can still schedule you on a date you have blocked, for example if they have already spoken to you about it. Mark the date anyway; it is the signal that stops you being scheduled by accident.

Frequently asked questions

I confirmed by email but My Schedule still says Pending. Refresh the page. If it still shows Pending, the confirmation link may not have been clicked successfully — ask your manager to resend the email, or to confirm you directly.

Can I clock in early? Yes. There is no restriction on clocking in before your scheduled arrival time. What is enforced is location, if your venue has turned that on.

I forgot to clock out. Tell your manager. They can correct the assignment; you cannot edit a punch yourself.