The StaffSync Dashboard
Read your staffing position at a glance: what is coming, how well covered it is, and which events need attention first.
The StaffSync home screen answers one question: is anything coming up that I have not staffed properly?
The four numbers at the top
| Card | What it counts |
|---|---|
| Upcoming Events | Events in the next 30 days |
| Avg Coverage | Average staffing level across those events |
| Understaffed | Events within 14 days that are below 80 percent staffed |
| Confirmed | Assignments your staff have confirmed |
Understaffed is the one to act on. It deliberately looks only 14 days ahead, because that is the window where a gap is still fixable but no longer comfortable.
What Avg Coverage actually measures
Coverage compares the people assigned to an event against the role targets set for it. An event needing four servers with three assigned is 75 percent covered.
Coverage only exists where targets exist. An event with no role targets has no coverage number — it is not zero percent, it is unknown, and StaffSync shows a dash rather than a number.
This is worth understanding, because a dash and a zero mean opposite things. A zero means you need people and have none. A dash means nobody has said what the event needs, so nothing can be measured. If Avg Coverage shows a dash, set role targets on your events — the fastest way is to apply a staffing template.
The confirmation breakdown
Below the cards, assignments are broken down as Confirmed, Pending, and Declined.
Pending means the assignment email has been sent but the person has not clicked Confirm or Decline. A stack of Pending items a few days before an event usually means emails are not being read, not that people are unwilling. Call them.
Declined needs a replacement — that role is open again.
The upcoming events list
Each event shows its coverage and how many assignments are confirmed. Events are ordered by date, so the top of the list is the most urgent.
Click any event to open its staffing page, where you assign people, set role targets, and apply templates.
Using it as a daily habit
The dashboard rewards a thirty-second look each morning:
- Is Understaffed above zero? Open those events first.
- Are there Pending confirmations on anything happening this week? Chase them.
- Does anything show a dash for coverage? It needs role targets before it can be tracked at all.
Everything else can wait for your weekly planning.
Keep reading
Still stuck? A person reads every email.
If a guide and the app disagree, the app is right. Tell us and the guide gets fixed.