StaffSync

Staff Availability

How staff mark dates they cannot work, and how that shows up while you are building a roster.

Availability in StaffSync is deliberately simple: a staff member marks a date they cannot work, and managers see that when scheduling. There are no categories, no time-of-day windows, and no recurring rules — one person, one date, unavailable.

How staff mark a date

From My Schedule, a staff member picks a date and marks it as unavailable. It is a whole day, not a time range.

They can remove it again just as easily if their plans change.

What managers see

When you assign someone to an event, StaffSync checks whether they have blocked that date.

In the staff picker, each person shows an availability indicator:

IndicatorMeaning
AvailableNo block on this date
UnavailableThey marked this date
Availability unknownThe check could not be run, or the event has no date yet

That third state is real and worth trusting. If the app could not read availability, it says so rather than showing everyone as available — a green badge here always means something was actually checked.

If you assign someone anyway, you get a warning naming them and the date. The assignment still goes through.

Why it warns rather than blocks

Managers routinely have information the app does not. Someone marks a Saturday unavailable in January, then tells you in March that it has freed up. Blocking the assignment would mean chasing them to un-mark a date before you could roster them.

So availability is advisory. It exists to stop the accident — assigning someone who told you weeks ago they could not work — not to overrule you.

Overlapping assignments

Separately from availability, StaffSync checks whether the person is already assigned to something that overlaps the new shift, and warns you if so. Like the availability warning, it does not block.

If either check cannot be completed, you are told that explicitly rather than being shown a clean screen. A missing warning and a warning that could not be generated look identical otherwise, and only one of them is safe to ignore.

Practical advice

  • Ask staff to mark known dates at the start of a season, not the week before
  • Treat Availability unknown as a prompt to refresh, not as an all-clear
  • When you override a warning, make a note on the assignment saying why — the next manager to look will not remember the phone call

What this is not

There is no vacation type, sick day type, call-out workflow, or approval step. A date is either marked or it is not. If you need to track why someone is off, keep that wherever you keep employment records.

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