Day-of Command

The Day-of Command view is a real-time staff tracking dashboard designed for use on the day of an event. It shows which staff have arrived, who's expected, and who's running late — all on a single, mobile-friendly screen that auto-refreshes every 30 seconds.

Accessing Day-of Command

Navigate to StaffSync → Day-of from the sidebar. The Day-of Command view is accessible only to managers (Owner and Manager roles). Staff members who navigate to this page see a message indicating that only managers can access the command view.

How the view works

When you open the Day-of Command view, it automatically loads all events happening today — both weddings from the wedding management system and EventSync inquiries with today's date.

If multiple events are happening on the same day (for example, a morning ceremony and an afternoon corporate event), you can switch between them using the event selector dropdown at the top of the page.

Live stat cards

Three stat cards at the top of the view update in real time as staff arrive:

The Late / No Show card turns red with a warning icon when anyone is 30+ minutes past their scheduled arrival time — the visual alert is hard to miss even when you're moving quickly between spaces on event day.

The staff roster

Below the stat cards, the Day-of Command view shows a complete roster of all confirmed staff for the event, divided into three groups:

Late (shown first)

Staff who are more than 30 minutes past their scheduled arrival and haven't checked in. These are your most urgent items. Each card shows:

• Staff member name
• Assigned role
• Expected arrival time
• Current assignment status
• A call button (tap to dial their number directly)

Expected (shown second)

Staff who are confirmed for the event but haven't yet arrived. Their scheduled arrival time is shown so you know when to expect them.

On Site (shown last)

Staff who have clocked in or been marked as completed. This section grows as the event day progresses and your team arrives.

Using the call button

Every staff card in the Day-of Command view shows a phone icon if the staff member has a phone number on file. Tapping the phone icon opens your device's dialer with their number pre-filled — making it easy to call a late team member directly from the view without hunting for their number elsewhere.

This is particularly useful on mobile devices, where Day-of Command is designed to be used on the go around the venue.

Refreshing the view

The Day-of Command view auto-refreshes every 30 seconds. You can also manually refresh by clicking the refresh icon next to the last updated timestamp in the top right corner.

The last refresh time is displayed in small text so you always know how current the data is.

Updating staff arrival status

Arrivals are recorded by the staff themselves: someone clocks in from their own My Schedule, and they move from Expected to On Site here within thirty seconds.

The one action a manager has on this screen is No Show, which appears on a late card. It sets the assignment to that status — which is what keeps the person out of the Arrived count and, in time, out of their own reliability score.

There is no way to clock someone in on their behalf from this view. If a person is standing in front of you and their card says Expected, the fix is their phone, not yours.

Working with multiple events on the same day

If your venue is running two events simultaneously — for example, a ceremony in the morning and a corporate lunch in the afternoon — the Day-of Command view handles this with the event selector at the top of the page.

The event selector shows all events happening today. Switch between them freely to see the staffing status for each event independently. Staff assignments are always event-specific — there's no risk of confusing who's assigned to which event.

Day-of Command on mobile

The Day-of Command view is optimized for mobile use. On a smartphone or tablet:

• The stat cards stack vertically for easy reading
• Staff cards are full-width for easy tapping
• The call button is large enough to tap reliably while walking
• The auto-refresh keeps the data current without manual intervention

Bookmark the Day-of Command URL on the home screen of your phone at the start of each event season so it's always one tap away.

Before the event day: a checklist

To make Day-of Command as useful as possible, complete these steps before event day:

• All staff assignments have status Confirmed (not just Scheduled)
• Each assignment has a Scheduled Arrival time set
• All staff members have their phone number entered in their profile
• You know how to navigate between multiple events if applicable

Frequently asked questions

Can staff clock themselves in from their phone? Yes, from My Schedule — and that is the only way a clock-in happens. It reaches this view on the next refresh. If your venue requires on-site clock-in, they must be within the radius; see StaffSync Settings.

Does Day-of Command show staff assigned through Open Shifts vs. direct assignment? Both. Regardless of how an assignment was created — directly assigned by a manager or accepted through Open Shifts — all confirmed assignments for today's events appear in the roster.

What if I forget to set scheduled arrival times? The Late / No Show logic requires a scheduled arrival time to calculate lateness. Staff without a scheduled arrival time won't appear in the Late section — they'll show in the Expected section indefinitely. Always set arrival times for accurate late alerts.

Can I print the Day-of Command roster? The view isn't optimized for printing, but you can use your browser's print function. For a printable staff roster, use the Run Sheet in KitchenSync (which includes staff context for kitchen roles) or export a roster from StaffSync Reports.