Venue Information Settings
Your venue's name, address, contact details and business defaults.
This is the record of who your venue is. It reaches your documents, your emails and the Guest Guide, so it is worth getting right early.
Where it lives
Settings, then Venue Info.
The fields
| Field | What goes in it |
|---|---|
| Venue Name | Your business name, as it should appear on documents |
| Physical Address | Start typing and pick from the suggestions |
| Phone Number | Your main number |
| Public Email | The address couples and guests should use |
| Website URL | Your site |
| Display Currency | The currency used for pricing and invoicing |
| Timezone | Where your venue is |
| VAT Number | Your tax identification number, if you have one |
The address is a single field backed by Google Places — there are no separate city, state or postal code boxes to fill in. Choose the suggestion rather than typing the address freehand, because the coordinates come with it.
Saving
Press Save Venue Details. Nothing on this tab saves on its own.
When you save a new address it is also geocoded so the calendar can show a weather forecast for your location. If that lookup fails the save still succeeds — you simply do not get the forecast.
Currency follows the address
Choosing an address sets the display currency to match that country, unless you have already picked a currency by hand. Change it explicitly and your choice is kept from then on.
Timezone
The timezone decides what "today" means for the things the app schedules or dates on your behalf — reminder emails, alert timings, and dates shown against records created by automatic jobs. Set it before you rely on any of them.
Where this information shows up
- Generated documents — the header of anything exported as a PDF, including contracts, invoices, timelines and processionals
- Emails to your couples — the venue name, logo and reply address on mail sent from your venue
- The Guest Guide — your venue name and contact details
Frequently Asked Questions
Do I have to re-save documents after changing this? No, and you cannot. Documents already generated keep the details they were created with. New ones pick up the change.
Can I run more than one venue? Yes. One person can belong to several venues and switch between them from the header, with separate settings, data and team on each. This tab edits the venue you are currently in.
Why is my currency wrong? It followed your address. Set Display Currency explicitly and it will stay where you put it.
Keep reading
Still stuck? A person reads every email.
If a guide and the app disagree, the app is right. Tell us and the guide gets fixed.